Privacy Policy
Effective Date: April 24, 2025 (Last Updated: July 8, 2025)
Our Website Address: https://www.recollectionswithin.com (the “Site”)
At Recollections Within LLC, your privacy matters deeply to us. This space was created with care and intention, and that extends to how we treat your personal information. We collect only what’s needed to support your experience here, and we never sell or share your data without permission.
This Privacy Policy describes how Recollections Within LLC (“Recollections Within,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information from users of our Site (“Visitors”) and those who register for our memberships and utilize our various services (collectively, “Members”).
1. Definitions
Personally Identifiable Information (PII)
Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. This may include, but is not limited to, your name, email address, physical address, phone number, and credit card information. PII does not include information that is collected anonymously (i.e., without identification of the individual user) or aggregated demographic information not connected to an identified individual.
2. Information We Collect and How
We collect information to provide and improve our services, communicate with you, and ensure a safe and supportive community environment.
a. Information You Provide Directly to Us:
- Basic Profile Information: When you visit our Site or create an account, we may collect basic user profile information such as your chosen username and email address.
- Membership Registration: If you register for a membership with Recollections Within, we collect additional necessary information such as your full name, email address, billing address, and payment information. This information is required to process your subscription and provide access to member-exclusive content and services.
- The Common Thread (Community Forum) & User Profiles: If you create an account to join The Common Thread, our community forum, we collect your email address and username—plus any profile information you choose to share (e.g., a display name). Any posts, replies, or interactions you make inside The Common Thread are visible to other members, depending on the privacy settings you select within the forum. You are never required to use your real name or personal details in The Common Thread.
- “The Quilt” Story Submissions: When you submit stories or content to “The Quilt,” we collect the content you provide. You maintain ownership of your content, and our Terms of Use will detail how your content may be used, shared, or attributed within “The Quilt.”
- Newsletter Sign-Ups: When you sign up for our monthly newsletter, we collect your name and email address. This allows us to send you updates, news, and special offers related to Recollections Within. We will only send marketing communications (like newsletters) if you have explicitly opted in.
- Communications: If you contact us via email (e.g., [email protected]) or through other contact forms on the Site, we collect the content of your communication and your contact information to respond to your inquiries.
- Live Sessions: While we do not typically record these sessions, if a session is recorded (and only with prior notification and consent from participants), the recording will be securely stored and accessible only to specific membership tiers as outlined on our Memberships page. We will always inform participants beforehand if a session is being recorded.
b. Information Collected Automatically (Cookies and Usage Data):
- Cookies: Our Site uses “cookies” to enhance user experience and for various purposes, including maintaining login sessions, remembering user preferences, and analyzing site traffic.
- Essential Cookies: Strictly necessary for the basic functioning of the Site (e.g., keeping you logged in).
- Preference Cookies: Remember your settings and preferences.
- Analytics Cookies: Help us understand how you use our Site, so we can improve its functionality and content (e.g., Google Analytics).
- Payment & Security Cookies: Used by our payment processors and security plugins to ensure secure transactions and protect against fraud.
For a detailed explanation of the types of cookies we use, their purpose, and how you can manage your preferences, please refer to our dedicated Cookie Policy. Our Site utilizes a cookie consent management solution to provide you with clear choices regarding non-essential cookies.
- Login Information & Usage Data: We automatically collect certain information when you visit the Site, including, but not limited to, your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Media: If you upload images to the site (e.g., your profile or within The Common Thread), please avoid including location data (EXIF GPS), as others may be able to download and extract this information.
- Embedded Content from Other Websites: Pages and posts on this site may include embedded content (e.g., videos, images, articles from YouTube, Vimeo, etc.). This embedded content behaves the same as if you visited the other website directly. These external sites may collect data, use cookies, embed third-party tracking, and monitor your interaction with that content.
3. How We Use Your Information
- To Provide and Maintain Our Services: Including managing your membership, processing transactions, and maintaining your account.
- To Personalize Your Experience: Delivering relevant content and service offerings.
- To Improve Our Site and Services: Analyzing usage trends and feedback to improve existing features and develop new ones.
- To Communicate With You: Responding to inquiries, newsletters, and service updates. We will only send newsletters or marketing communications if you have explicitly opted in.
- To Maintain a Safe and Secure Environment: Including fraud prevention and community moderation.
- For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We are committed to never selling or unnecessarily sharing your Personally Identifiable Information. We only share information in specific, limited circumstances:
- With Your Consent
- With Third-Party Service Providers: Including MemberPress, MailPoet, Stripe, PayPal, Forminator, wpForo, Google Analytics, and our hosting provider (SWCP).
- For Legal Reasons: As required by law or necessary to protect our rights or the safety of others.
- Business Transfers: In the event of acquisition, customer information may be transferred.
5. Your Rights Regarding Your Data
You have rights to access, correct, delete, or restrict processing of your personal data. If you are located in the European Economic Area (EEA) or other jurisdictions with similar data protection laws, you may have additional rights regarding your personal data. Contact us at [email protected] to exercise these rights.
6. How Long We Retain Your Data
We retain your data as long as necessary for our purposes or as required by law. For example:
- Comments and metadata: indefinitely.
- Member profiles and content: until you delete them or request removal.
- Newsletter data: until you unsubscribe.
- Transaction records: as required by tax laws.
7. How We Secure Your Data
We use commercially reasonable security measures, including limiting access, regular audits, and encryption protocols (SSL/TLS) for sensitive data. However, we cannot guarantee complete security of electronic communications and encourage you to use strong, unique passwords.
8. External Links
Our Site may contain links to other websites not operated by us. We encourage you to review the privacy policies of those sites, as we are not responsible for their practices or content.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will update the “Last Updated” date for material changes. Continued use of the Site indicates acceptance of any updates.
Children’s Privacy
Our services are intended for women aged 18 and older. We do not knowingly collect information from children under 13. If we become aware of such data, we will delete it promptly.
Accessibility
If you need this Privacy Policy in an alternative format, please contact us at [email protected].
Contact Us
If you have any questions about this Privacy Policy, your data, or your rights, please contact us at [email protected].