refund Policy

Effective Date: June 28, 2025 (Last Updated: June 28, 2025)

Our Website Address: https://www.recollectionswithin.com (the “Site”)

At Recollections Within LLC, we are committed to providing a transparent and fair refund policy. This policy outlines the terms and conditions for refunds related to our memberships and digital products available on our Site.

1. Membership Subscriptions

Membership subscriptions (The Seeker, The Weaver, The Keeper, The Guide):

  • Membership subscriptions (monthly or annual) are generally non-refundable for partial or unused periods.
  • If you choose to cancel your recurring membership, your access to membership benefits will continue until the end of your current paid billing cycle. No pro-rated refunds will be issued for the unused portion of the membership term.
  • You may cancel your recurring membership at any time through your Member Account page on the Site.
  • Refund requests for memberships will not be accepted once a billing period has started, as access to member benefits is granted immediately upon payment.

2. Digital Products (from The Shop)

Downloadable digital content (e.g., guides, prompts, resources):

  • Due to the immediate access and digital nature of our downloadable products available through The Shop, all sales are final once the product has been accessed or downloaded.
  • Refunds will only be considered in cases of a proven technical defect that genuinely prevents access to or use of the digital product, and cannot be resolved by our support team.
  • Requests for refunds due to technical defects must be made within 7 days of purchase.
  • Refunds will not be granted for accidental purchases or if you change your mind after accessing or downloading the product.

3. Physical Products (if applicable in the future)

Should Recollections Within LLC introduce physical products for sale in The Shop in the future, a dedicated return and refund policy for physical goods will be added to this page, detailing the specific conditions for returns, exchanges, and refunds for such items.

4. How to Request a Refund (for Digital Products with Defects)

To request a refund for a digital product due to a technical defect, please contact us within the specified timeframe at [email protected]. Please include:

  • Your name and email address used for the purchase.
  • The name of the digital product.
  • A detailed description of the technical defect and any troubleshooting steps you have already taken.
  • Screenshots or videos demonstrating the issue, if possible.

5. Changes to This Refund Policy

Recollections Within LLC reserves the right to update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

Jurisdiction and Applicable Law

This Refund Policy shall be governed by the laws of the State of New Mexico, United States, without regard to its conflict of law provisions. The proper venue for any disputes arising out of or relating to this Refund Policy will be the state and federal courts located in Bernalillo County, New Mexico, United States.

Contact Us

If you have any questions about this Refund Policy, please contact us at [email protected].